Privacy Policy

PrintIn3D website is owned and operated by PrintIn3D (“we”, “us”, “our”), which is the data controller of your personal data.

We have adopted this Privacy Policy, which explains how we process the information collected by PrintIn3D and why we collect certain personal data about you. Please read this Privacy Policy before using the PrintIn3D website.

We take care of your personal data and undertake to protect its confidentiality and security.

Personal information we collect

When you visit PrintIn3D, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and information stored via cookies or similar technologies. As you browse the website, we may also collect information about the pages you view, what websites or search terms referred you to the website, and how you interact with the website. We refer to this automatically-collected information as “Device Information”.

We may also collect personal data that you provide to us when you place an order, contact us, or use website forms (including but not limited to name, address, email, phone number, and payment-related information) so we can fulfill your order, provide customer support, and manage our services.

Cookies, analytics, and third-party tools (consent)

We use cookies and similar technologies for essential site functions. We may also use non-essential cookies (such as analytics) to understand how visitors use our website and to improve performance and user experience.

Where required, non-essential tools are only enabled after you give consent through our cookie notice. You can choose to accept or reject non-essential cookies. If you previously accepted and want to change your choice, you can clear your browser’s cookies/local storage for this website and revisit the site to make a new selection.

Google Analytics 4 (GA4)

We use Google Analytics 4 to measure website traffic and understand how visitors use our pages (for example, which pages are visited, how long visitors stay, and how visitors navigate the site). GA4 may collect information such as device and browser details, approximate location, and interaction data, and may use cookies or similar identifiers.

Where required, we only enable GA4 after you consent through our cookie notice.

Microsoft Clarity (analytics & session recordings)

We use Microsoft Clarity to understand how visitors use our website and to improve the user experience. Clarity may collect information about your device and browser, your IP address, and how you interact with our pages (for example clicks, scrolling, and page navigation). Clarity may also create heatmaps and session recordings.

We use this data to improve our website, troubleshoot issues, and understand which pages are most useful. Where required, we only enable Clarity after you consent through our cookie notice.

Trustpilot

We may use Trustpilot tools/widgets to display reviews and help us collect feedback. These tools may load third-party scripts and may use cookies or similar technologies. Where required, we only enable these tools after you consent through our cookie notice.

Mailchimp

If you subscribe to our newsletter or we use marketing tools to manage email communications, we may use Mailchimp. Mailchimp tools may load third-party scripts and may use cookies or similar technologies. Where required, we only enable these tools after you consent through our cookie notice.

Why do we process your data?

Our top priority is customer data security. We process personal data only as much as is necessary to maintain the website, fulfill orders, provide customer support, and improve the website. Information collected automatically may be used to identify potential cases of abuse and to establish statistical information regarding website usage.

You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If you wish to place an order, contact us, subscribe to our newsletter, or use certain website features, you may need to provide personal data such as your email, name, address, and telephone number. You can choose not to provide personal data, but then you may not be able to use some features. If you are uncertain about what information is mandatory, you are welcome to contact us via Info@printin3d.ie.

Your rights

If you are a European resident, you have the following rights related to your personal data: the right to be informed, access, rectification, erasure, restriction of processing, data portability, objection, and rights in relation to automated decision-making and profiling. If you would like to exercise these rights, please contact us using the contact information below.

Additionally, if you are a European resident, we note that we may process your information to fulfill contracts we might have with you (for example, if you make an order through the website), or otherwise to pursue our legitimate business interests listed above. Please note that your information might be transferred outside of Europe, including Canada and the United States, depending on the service providers we use.

Links to other websites

Our website may contain links to other websites that are not owned or controlled by us. We are not responsible for such other websites or third parties’ privacy practices. We encourage you to read the privacy statements of each website that may collect personal information.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your personal information, you may send an email to Info@printin3d.ie.